Privacy Policy

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Effective Date: January, 1st, 2024

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Cynergence, located in Charlotte, North Carolina, USA, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. We comply with the General Data Protection Regulation (GDPR), the Personal Information Protection and Electronic Documents Act (PIPEDA), and the California Consumer Privacy Act (CCPA).

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1. Information we collect

 

Personal Data

We may collect personal information such as your name, email address, phone number, and company name when you voluntarily provide it to us.

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Automatically Collected Information

We collect certain information automatically when you visit our website, including your IP address, browser type, operating system, and browsing behavior.

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Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information.

 

2. How we use your information

We may use the information we collect for various purposes, including:

• To provide and maintain our services

• To provide customer support

• To gather analysis or valuable information to improve our website

• To monitor the usage of our website

• To detect, prevent, and address technical issues

• To fulfill any other purpose for which you provide it

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3. Legal Basis for Processing Personal Data (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it. We may process your personal data because:

• We need to respond to a request from you

• You have given us permission to do so

• The processing is in our legitimate interests, and it is not overridden by your rights

• To comply with the law

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4. Your Data Protection Rights (GDPR)

If you are a resident of the EEA, you have certain data protection rights. Cynergence aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. You have the right to:

• Access, update, or delete the information we have on you

• Request correction of any inaccuracies in your personal data

• Object to the processing of your personal data

• Request restriction of processing your personal data

• Request the transfer of your personal data

• Withdraw your consent at any time

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5. Your Data Protection Rights (CCPA)

If you are a resident of California, you have specific rights regarding your personal information under the CCPA. These rights include:

• The right to know what personal information is being collected about you

• The right to know whether your personal information is sold or disclosed and to whom

• The right to access your personal information

• The right to request the deletion of your personal information

• The right to non-discrimination for exercising your CCPA rights

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6. Data Protection Rights (PIPEDA)

If you are a resident of Canada, you have rights under PIPEDA, including the right to:

• Access your personal information

• Request corrections to your personal information

• Withdraw consent for the use of your personal information

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7. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

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8. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

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9. Third-Party Services

We may employ third-party companies and individuals to facilitate our website, provide services on our behalf, or assist us in analyzing how our website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

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10. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review every site's privacy policy.

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11. Changes to this privacy policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

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12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Cynergence
Charlotte, North Carolina, USA
Email: info@cynergence.com